How can we help you today?

We are dedicated to providing you with the best experience possible. Our team is ready to assist you with any inquiries or issues you may encounter.

You can reach us at tickets@mcket.p.tawk.email

Expert handling for

Food Delivery

Grocery Shopping

Pharmacy Run

Package Delivery

Bill Payments

Logistics

Food Delivery

Grocery Shopping

Pharmacy Run

Package Delivery

Bill Payments

Logistics

For Customers

Everything you need to know about using Mcket as a customer.

For Erranders

Information for our valued Erranders.

For Partners/Vendors

Join our growing network of partners.

Still need help?

Our friendly support team is here to assist you with any questions or concerns. We are just a message away.

support@mcket.com

+233 20 633 2524

Contact Support

How can we help you today?

For Customers

How do I submit a request?

What types of errands can I request?

How much does the service cost?

How do I track my request?

What if something goes wrong with my request?

For Erranders

What are the benefits of being an Errander?

What types of Erranders are there?

How do I become an Errander?

How does the Errander Dashboard work?

How do I go online or offline?

How does the alert system work?

How do I accept an errand?

Can I edit or override prices?

How do I run an errand step by step?

How do I complete an errand?

What if the customer can't pay through the app?

How do I get paid?

How do prices work?

How can I improve my Errander profile?

What are good customer service tips?

How do I get paid?

What mode of transportation can I use?

How do I manage my profile?

For Partners/Vendors

How can my business partner with Mcket?

What are the benefits of partnering with Mcket?

Still need help?