Mcket for customers

Your errands move. Your day keeps going.

Request local shopping, a pickup or a delivery in one place. Review available Captains, stay close to the progress and complete the handoff through the app.

Open or download Mcket
A customer smiling as she holds a wrapped takeaway meal
Clear steps. Visible progress.

The workflow

From a need to a completed errand.

  1. 01

    Describe the task

    Choose the type of errand, add locations and share the details needed to complete it.

  2. 02

    Review your options

    See the Captains available for the request and choose from the options presented.

  3. 03

    Follow the progress

    Keep track of the errand as it moves from acceptance through pickup or purchase.

  4. 04

    Complete the handoff

    Receive the order or delivery through the app's defined completion flow.

What the app supports

Useful control without extra coordination.

Marketplace and custom requests

Browse participating vendors or describe what you need from a local shop or market.

Pickup and delivery errands

Arrange a package collection and specify where it needs to go.

Captain choice

Review the available options attached to your request before deciding.

Status and location visibility

Follow the operational steps of the errand in the app.

The Mcket customer app showing verified local vendors to shop from

Inside the customer app

Start with the task in front of you.

The customer experience keeps shopping, package requests and delivery details in one place, with the next action visible throughout the flow.

  • Marketplace and custom shopping requests
  • Package pickup and destination details
  • Progress and handoff steps in the active request

Customer voices

How Mcket fits into a busy day.

Six customers describe their own experiences using Mcket for meals, campus trips and everyday deliveries.

“Mcket was especially helpful during mid-semester exams. I was studying in the library and could not step away for food, so I placed an order and had my meal brought to me. It made a busy study period much easier to manage.”

William Asiik

“Mcket has made lunch much more convenient for me. Instead of spending time in canteen queues, I can order what I need and have it delivered to my hostel. I also appreciate being able to follow the delivery progress.”

Joel Assowah

“What stood out to me was the communication and courtesy. My Captain called to confirm my exact location, kept the handoff straightforward, and was very polite throughout the delivery.”

Newton Daniel

“Mcket is convenient when I have a busy day. The delivery cost has been manageable for the campus trips I have used it for, and the service saves me the stress of having to leave what I am doing.”

Elvis Owusu

“Having my order brought close to my room made a real difference. Hostel locations can sometimes be difficult to navigate, but the delivery was handled smoothly and saved me an unnecessary trip to the main gate.”

Lesley Bamfo

“I was initially unsure about using a campus delivery service, but my experience with Mcket was straightforward and reliable. The response was quick, the process was easy to follow, and my item arrived in good condition.”

Chelsea Peprah

Available options can depend on the request, location and active participants shown in the app.

Questions? Visit support

Get Mcket

Put the next errand in motion.

Open Mcket on your phone, choose your store, or scan the code from another device.

Available to download in Ghana. Live service options depend on your location and the active Captains and vendors shown in the app.

QR code to open or download Mcket
Scan with your phone